Description
MendITs extended warranties are designed to provide a low cost alternative to the manufacturers warranty, whilst maintaining a high level of service.On-Site MaintenanceAvailable for laptop and desktop devices, a MendIT Onsite extended warranty is designed to deliver both an instant response and a rapid repair; MendIT provide telephone diagnostics and dispatch of a fully trained engineer to your location on the Next Business Day.Whether you have sensitive data or want to keep downtime to a minimum, this is an ideal solution to have you up and running in the shortest time possible.Inclusive if the manufacturers warranty period and with all parts, labour and engineer call out charges included; MendITs premium extended warranty service has you covered.If MendIT are unable to repair your device under the extended warranty agreement (i.e. parts arent available or the cost to repair is greater than the value of the device when new) you will receive a brand new replacement to the equivalent specification.On-Site Maintenance:UK mainland customers onlyNot available for Apple or Microsoft equipment.On-Site Maintenance ProcessAn electronic certificate will be provided to register the device/sCustomer calls MendIT repair centre on 01282 418 864 and warranty status is checkedMendIT will attempt to resolve the problem over the phone and may require your assistance in performing diagnostic proceduresIf the unit is in need of a hardware repair, MendIT will arrange to send an engineer with parts to a place convenient to the customer (UK Mainland Only)MendIT will endeavour to provide an onsite engineer by the end of the next working day should the call be received by 15:00 hours local time**Subject to parts availabilityMendIT Extended Warranty must be purchased during the manufacturers standard warranty period. Cover will run concurrently.-
Technical Data
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